weighing and labelling machine software and development

Software & Support

Weighing & Labelling Machinery

SureService provide full in-house software support, including maintenance and software development, for Herbert and new equipment.

SureService can also provide bespoke software solutions to meet customer requirements.

Gemini Lightning and GFN software integrates with Nexus Template Designer software.

Genesis PC software, Genesis X E, integrates Nexus Label Designer so that we now have one common template designer software supporting all our labelling machinery.

Click on the below link for more information:


To speak to a member of the team regarding software capabilities please contact us.

  • Full in-house software support
  • Bespoke software solutions
  • Project management available


For more information or friendly help and advice, please contact us.



Customer Feedback

"SureService provided us with a solution that enabled QK meats to continue supplying our major customer without having to make whole machine line changes. We have been operating with the Gemini Lightning equipment for many years now and it has been a solid performer for our needs. The whole process was delivered as planned and to timescale and budget. Following the refurbishment and upgrades machine performance and reliability has improved dramatically".
Paul Harris, Operations Manager - QK Meats Pty South Africa
"When we decided it was time to order a new labeller we were introduced to the LP400 range of VWS equipment by our local engineer. Having looked after the labelling machines on our site for many years we were able to fully trust his recommendations. The new labeller was delivered on time and installed efficiently. We were trained on the machine by the engineer following installation and he also attended to install our required product formats and templates."
Ben Gibbon, Factory Manager - D. Gibbon & Son
"When looking for a quick solution to an impending project we were offered the choice of 2nd user and new equipment and ultimately were able to order a combination of both. The 2nd User Gemini was delivered first and was installed before the scheduled requirement date. It looked immaculate considering it wasn't a brand new machine. Installation was fast and efficient. The new Octopus Automatic was delivered three weeks later and Sureservice Ltd arranged all special transport, etc. to ensure we had the machine when we needed it"
Alistair King, Engineer and Projects Manager - Tulip Boston